Shipping Policy

Thank you for shopping with Trade Blue. We are committed to delivering your orders quickly and efficiently. Please read our shipping policy for details on shipping times, costs, and other important information.

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation.

You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods

We offer the following shipping options:

Standard Shipping: 4-7 days

Express Shipping: 1-3 days

International Shipping: 14-21 days

Free Shipping: Available on orders over $150.

Shipping costs are calculated at checkout based on your location and chosen shipping method.

Delivery Time

Estimated delivery times vary depending on your location and selected shipping method.

Delays may occur due to unforeseen circumstances such as weather conditions, customs, or carrier delays.

Shipping Destinations

We currently ship to New Zealand, North America and Europe

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Lost or Damaged Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If your package is damaged during transit, please contact us within 7 days of delivery with photos of the damage, and we will assist you in resolving the issue.

International Shipping

International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.

Delivery times for international shipping may vary due to customs processing.

If you have any questions or concerns about your shipment, please contact us at:

Email: trade@tradeblue.net.au

Phone: 0413 264 391

Address: Port Adelaide, South Australia, Australia